We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.
Items which are shipped from our USA warehouse typically arrive within 5 - 12 business days. The day that you place your order is not counted as a business day. Additionally, Saturday and Sunday are not considered business days.
Note: During peak times of the year, such as the holiday season, shipping might take longer than estimated due to the slower seasonal delivery times of carriers, such as USPS, UPS, etc.
Most items which are shipped to our USA buyers will be shipped from out USA warehouse. However, in some rare instances, items will be shipped from our China warehouse, and will typically arrive in 10 - 20 business days. Buyers will be made aware of this on the product page and/or checkout page prior to placing their order.
Items where are shipped from our China warehouse typically arrive within 10 - 30 business days.
Shipping to over 200 countries
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
*This doesn’t include our 2-5 day processing time.
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Orders can be cancelled within 12 hours of placing your order. However, once you have been provided with the tracking number for your order, your order has been shipped and CANNOT be cancelled, even if less than 12 hours have passed since placing your order.
Even if you have not received your tracking number, it is still within the sole discretion of StunReal.com to approve the cancellation of your order, as it may be preparing for shipment, at which stage orders cannot be cancelled.
By placing your order on StunReal.com, you agree to abide by this Shipping Policy.