We Offer Worldwide Shipping & Delivery



We are glad to bring our customers great value and service. That’s why we provide shipping from our warehouses in China by ePacket or EMS and free shipping in the USA by USPS.

 

USA Buyers

Items which are shipped from our USA warehouse typically arrive within 5 - 12 business days.  The day that you place your order is not counted as a business day. Additionally, Saturday and Sunday are not considered business days.

Note: During peak times of the year, such as the holiday season, shipping might take longer than estimated due to the slower seasonal delivery times of carriers, such as USPS, UPS, etc. 

Most items which are shipped to our USA buyers will be shipped from out USA warehouse. However, in some rare instances, items will be shipped from our China warehouse, and will typically arrive in 10 - 20 business days. Buyers will be made aware of this on the product page and/or checkout page prior to placing their order.


Global Buyers

Items where are shipped from our China warehouse typically arrive within 10 - 30 business days. 

There is a flat rate global shipping charge of $4.99 for all shipments outside of the USA



Tracking Details  

Why does my tracking number only show  "USPS Currently Awaiting Package" or "Pre-Shipment"? 

Currently, you have the USPS (United States Postal Service) tracking number, which is who will ultimately deliver your order. However, all orders are picked up from our warehouse daily during the week by our shipping partner, who in turn delivers the orders to USPS for final delivery to you. 

If your tracking number currently shows, "USPS Currently Awaiting Package" or "Pre-Shipment", this means that your package is in transit to a USPS hub close to your location. 

Once your package arrives at the USPS hub closest to your location, you will see the USPS tracking number update and your order will be delivered shortly thereafter.

Taking these steps allows us to offer our customers Free Shipping on every single item sold on our website.





Shipping to over 200 countries

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.


Customs

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.


Shipping time

Shipping time varies by location. These are our estimates:

Location*Estimated Shipping Time
United States10-20 Business days
Canada, Europe10-20 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.


Tracking information


You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Cancellation


Orders can be cancelled within 12 hours of placing your order. However, once you have been provided with the tracking number for your order, your order has been shipped and CANNOT be cancelled, even if less than 12 hours have passed since placing your order. 

Even if you have not received your tracking number, it is still within the sole discretion of StunReal.com to approve the cancellation of your order, as it may be preparing for shipment, at which stage orders cannot be cancelled. 

By placing your order on StunReal.com, you agree to abide by this Shipping Policy.